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Frequently asked questions

We specialize in custom printing services including stickers, banners, booklets, posters, flyers, business cards, foam boards, and more. Perfect for both business and personal needs!

Simply select your product, customize the options (size, material, finishing, quantity, etc.), upload your artwork (if required), and complete the checkout process. Our website will guide you step-by-step.

Yes! You can upload your design file when placing your order. Please make sure your file follows our design guidelines for best printing results.

We accept:

  • PDF (recommended)

  • JPEG

  • PNG

  • AI (Adobe Illustrator, please make sure no linked file and expand all your text/ designs)

  • PSD (Photoshop) Please ensure your files are high resolution (minimum 300dpi).

Minimum quantities depend on the product. Some products like banners allow 1 piece, while others like stickers or booklets have set minimums.

If your order arrives damaged or has printing defects, please contact us within 3 days with clear photos. We will investigate and arrange a replacement if applicable.

If you need us to design for you, please email or WhatsApp us. 

Production time varies depending on the product and selected process day.
You can select your preferred process time during order.

Currently only in-store pickup is available. If you prefer delivered by courier services, please WhatsApp us, we’ll arrange and charge a shipping fee based on final product weight.

Yes! We offer a self-pickup option at our location. You’ll be notified when your order is ready for collection.

Because we process orders quickly to meet your deadlines, cancellations or changes after payment are usually not possible. Please double-check your order details before confirming.

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