Frequently Asked Questions
📦 Production & Ordering
We offer three production speeds: Express (Same-Day/Next-Day), Normal, and Economy. The exact “Ready Date” is automatically calculated on the product page and at checkout based on your quantity and finishing choices. No more guessing!
Cut-off time: 3:00 PM(working day)*
You can select Self-Pickup during checkout. Pickups are at LalaPrint, located in WISMA COSWAY (Lot 1-52), KL. We will update you via email as soon as your order is ready.
We use advanced digital printing, which allows us to offer very low MOQs. You can order as few as 10–20 stickers for certain sizes. Check the specific product page for details.
🎨 Artwork & Quality
This is a common industry challenge. Phones use RGB (light) while printers use CMYK (ink/ toner). Some bright colors on screen cannot be perfectly matched in print. We recommend designing in CMYK to minimize these shifts.
We are a high-speed production house, so we do not offer custom design or “touch-up” services. Please ensure your artwork is “Print-Ready” according to our [Artwork Guidelines].
For standard shapes (round/square), we accept PDF, JPG, or PNG. For custom die-cut shapes, we require Adobe Illustrator (.AI) with a vector cut path.
đź’§ Materials & Usage
- Paper Stickers: Best for indoor use, dry packaging, and labels that don’t get wet.
Synthetic/GlossPP Stickers: Fully waterproof and tear-resistant. Ideal for chilled products, water bottles, and outdoor use.
Yes! Our Synthetic (Waterproof) stickers are suitable for refrigeration. For extreme freezer conditions, we recommend applying the sticker to a dry surface at room temperature first before freezing.
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